Foreground

Charlotte hospital offers fuzzy stress relief

A Novant Health volunteer and her therapy dogs help ease stress for hospital staff and patients.

A woman is smiling in a hospital lobby with a golden retriever by her side.

Joyce Stephens has worked and trained with five therapy dogs since 2001, including Cody.

Photo by CLTtoday

Walking the halls of Novant Health Matthews Medical Center, smiles follow Joyce Stephens and her furry companion everywhere.

Stephens has been a volunteer for the last eight years, serving a unique role. Every week, she brings one of her two dogs, Drew and Cody, into the hospital to brighten someone’s day. Their first stop is the infusion center where people undergoing chemotherapy receive support and hope from a friendly, four-legged visitor.

“Cody’s still really young. He’s still trying to learn all the rules,” said Stephens, revealing the 20-month old English Cream Golden Retriever is still undergoing training as a therapy dog. Cody may have more to learn, but everybody was happy to see him — doctors, nurses, patients, and family members alike.

Editor’s note: Some nurses even had treats for Cody to enjoy.

Charlotte_Therapy Dog_May_2024

Cody received plenty of cuddles from Novant Health hospital staff.

Photo by CLTtoday

Stephens brings her dogs to the hospital because it’s part of her personal story. Her mother underwent chemotherapy treatment several years ago. She discovered their family golden retriever was one of the only ways her mother felt better during her recovery. Stephens later asked the oncologists if they could bring the dog to chemotherapy. They agreed once it became a certified therapy dog. Soon, their dog was providing comfort for other patients too.

Stephens has now owned and worked with certified therapy dogs since 2001.

Charlotte_Therapy dog_May_2024

Joyce Stephens says dogs of various breeds with good temperament around people could be potential therapy dogs.

Photo by CLTtoday

Curious if your furry friend could be a therapy dog? “Organizations like Invisible Paw Prints list the certification requirements.” Stephens emphasized dogs must have basic obedience and will undergo an assessment test. A team will determine if the dog fits the role to be a therapy dog.

Stephens expressed confidence in young Cody. “He’s still really excitable. He needs to learn to focus and to do what he needs to do at work, but he’s getting there.”

Presented by Novant Health
Sponsored
Find key steps, common risk factors, and connections to specialized care from Novant Health.
Sponsored
Raising awareness and staying proactive can help patients overcome cancers that often go undiscussed.
Sponsored
From easy meal tweaks to low‑pressure workouts and better sleep, these realistic strategies make a reset feel doable any time of year.
Sponsored
Get the facts straight with Novant Health — debunking breast cancer myths and sharing simple, evidence-based ways to help reduce your risk.
Sponsored
From navigating menopause to protecting your heart and bones, Novant Health is here with real answers and expert care for every stage of life.
More from CLTtoday
We sat down with the guest judge to ask about her experiences on the show, and to ask her expert opinion on Charlotte’s food scene.
Move aside pickleball, there’s a new racket sport in town.
Since opening in March 2025, Blinders has boasted craft cocktails, elevated bar bites, and curated watch parties like movie nights, sporting events, and more.
Directly north, east, south, and west of CLT, the world awaits.
From chicken wings to bracket tips, we’ve got everything Charlotteans need for a winning season this March Madness.
We’re celebrating two years of CLTtoday by reflecting on our favorite articles from over the years.
Put your money where your community is and help us create a guide to small businesses by submitting your favorite local spots and sharing this page with a friend.
Check out these brunch restaurants, cafes, and diners in Charlotte serving a variety of egg dishes, mimosas, bloody marys, and more.
Whether you favor a crisp lager or sweet stout, we’ve made a list of the breweries slinging craft beers around the Queen City.
Enjoy a slice of the Queen City’s must-try pizza shops